Refund policy
Return & Refund Policy
At Spaces by Saso, every order is carefully checked and packed before dispatch. Please read our policy below.
Returns & Exchanges
We do not accept returns or exchanges for change of mind, so please review product details, sizes and pictures carefully before placing your order.
Damaged Items
If any item arrives damaged, it is 100% refundable. To claim your refund, please share the following with us on WhatsApp or Instagram:
- A video of the packaging and the product
- Pictures of both the packaging and the damaged product
Once we’ve reviewed your claim, your refund will be processed [within X working days] to your bank account.
Order Cancellations
Once your order has been processed after the advance payment, it cannot be cancelled, and the advance payment is non-refundable.
Sale Orders
Orders placed during a sale are subject to the same policy. Discounted prices apply only if payment is made within the given time.